FREQUENTLY ASKED QUESTIONS
Please read our FAQ before sending us a message.
We accept Debit and Credit Card, ApplePay , Google Pay payments as well as Several bank payment methods through our website. We plan to expand our payment methods in the near future. If you have any suggestions please get in touch with us!
Yes. All the transactions are encrypted and processed by third party companies: Stripe. They use AES-256 encryption, which has all your information protected by SSL with an encryption key of 168 bits.
We does not keep any details nor track of your card’s private information. All your information is hidden, secure and safe.
Once your payment has been completed, you will immediately receive an e-mail that will contain your License Key from the product purchased.
If by any case you do not receive your product, we encourage you to contact us as soon as possible to investigate what happened and give you a prompt solution.
As stated on our non-refundable policy that you accept when you purchase and due to the nature of our products, we are unable to provide any sort of compensation or refund in any of our products and services.
Any chargebacks that are useless and are deemed to manipulate the system to get back a refund, will not only dismiss the case in our favor, but will bar you from purchasing from our website or participating in our server ever again. Please think carefully before performing reckless decisions.
Using a mod menu is always risky and this is something to always remember. What we can guarantee is that the menus we sell will have good protections and are well developed to prevent any bans. Additionally, we recommend joining the mod menu’s discord server to receive their latest news!
There could be a number of reasons why your payment was declined. Here are a few possibilities:
- Insufficient funds: If you don’t have enough money in your account to cover the cost of the purchase, the transaction will be declined.
- Expired credit card: If your credit card has expired, the transaction will be declined.
- Incorrect card information: If you entered the wrong card number, expiration date, or security code, the transaction will be declined.
- Card issuer declined the transaction: The bank or financial institution that issued your card may have declined the transaction for any number of reasons. It’s possible that there are fraud concerns, or that the bank has placed a hold on your account for some reason.
If your payment was declined, you should check with your bank or credit card issuer to find out the specific reason for the decline and what you can do to resolve the issue.
The payment was declined by bank or payment provider and is now showing as pending in the account. Funds will remain in a pending state for a period of time before being released back. The length of time will vary depending on the payment provider and circumstances of the payment.